What can I return?

You may request returns for most items you buy from sellers listed on Babui.com.bd that are within the return window, except those that are explicitly identified as not returnable on the product detail page and/or Babui.com.bd Returns policy.

Items are returnable if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from its description on the product detail page on Babui.com.bd.

What are the return guidelines?

Following are the return guidelines:

  1. Your address and the item that you wish to return must be eligible for return.
  2. If the return is not eligible for Pickup, a Self-Return option will be given.
  3. Once the return is received, you will, in accordance with Babui.com.bd Returns policy, be issued a refund to your original payment method.

For Cash on Delivery or Pay on Delivery orders, refunds will be processed either to your bank account (via bank to bank transfer) or Account Payee Check by Babui Limited or Babui Wallet Balance.

Can I return Electronics Items?

Electronics items can be teturned and money can be refunded if the item is delivered broken or missing spare parts as per the policy out lined in Babui.com.bd Returns policy.

How can I return a Gift Card?

Gift cards once purchased cannot be cancelled or returned.

How can I return a Game Codes or downloadable software codes?

Game codes or downloadable software codes once purchased cannot be cancelled or returned due to regulatory restrictions.

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